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OFFICIAL@EDILABSTUDIO.NET
(978) 396-2443 · BOSTON, MA
SERVING READING, MA · MIDDLESEX COUNTY

Websites, branding and AI built for local businesses in Reading.

Reading has a classic New England downtown at the junction of Routes 28 and 128/93, with restaurants, wellness practices, professional offices and busy contractors. Reading's downtown businesses want to look established — our brand and web work delivers that.

01 / SERVICES

What we build, and who we build it for.

WEBSITES & CUSTOM SOFTWARE

Websites, stores and custom software in Reading, MA

Websites that load fast and convert, plus the custom software that takes over the work a website alone cannot do.

Edilab Studio e-commerce development: the Refinné store
SEE OUR WEB & SOFTWARE WORK →

More on custom business websites, or recent website and software builds.

Professional services websites in Reading

For firms whose clients check them out first — clear services, real profiles, and intake that feels safe to complete.

Restaurant and hospitality sites

Menus that are actually readable on a phone, online ordering that works, and hours that are never out of date.

Landing pages that convert

One page, one offer, one action — written and built to convert the traffic you are paying for instead of leaking it.

Website redesign and speed

An outdated site rebuilt modern and fast, with redirects handled so the rankings already earned survive the move.

Multi-location and franchise sites

When there is more than one address, the site should handle it without duplicating the whole thing.

BRANDING & LOGO DESIGN

Logo design and the system around it

We design the identity and then apply it properly: print, packaging, signage, apparel and social, all from the same system.

a brand identity system — brand identity design by Edilab Studio
SEE OUR BRANDING WORK →

More on brand identity and guidelines, or our logo and identity work.

Logo design and brand identity in Reading

Not a mark that only works on a white square: colour, type and logo built as one system.

Signage and storefront graphics

The sign is often the first impression — we design it as carefully as the website.

Packaging and label design

Labels and packaging that survive a shelf, a fridge and a phone photo — and still look like the same company.

Vehicle wraps and fleet graphics

A van is a billboard on every street it parks on. We design wraps that read at a glance and hand the installer print-ready files.

Apparel and workwear

Shirts, hats and hi-vis that people will actually wear, with artwork prepared for embroidery and screen print.

AI AGENTS & AUTOMATION

Automation and AI agents for daily operations

Automation that earns its place: calls answered, leads followed up, appointments booked and the admin local businesses do by hand handled on its own.

Edilab Studio AI agent design: Milo, the AI marketing agentAI EMPLOYEES,
TRAINED ON YOU
MEET THE AI AGENTS →

More on Bruno, the AI sales agent, or what an AI agent handles.

AI for customer support in Reading

Support that scales without hiring: the routine handled, the unusual escalated.

Bilingual AI agents

For a customer base that is not all English-speaking — the same agent, the caller's language.

AI receptionist

The phone gets answered on the first ring, at 2pm and at 2am, by something that knows your prices and your hours.

AI chat on your website

A chat agent trained on your business that answers pricing, hours and availability instead of losing the visitor to a contact form.

AI lead follow-up

Follow-up that happens whether or not anyone remembers — first reply in seconds, then a real sequence.

Meet the agents behind it: Sam answers calls, chats and emails, Bruno follows up with every lead and Gus keeps projects on track — all part of our AI agents & automation service for Reading businesses.

02 / THE MARKET

Facts that shape the work.

We've built for businesses across Middlesex County and the Merrimack Valley & North of Boston area. What we take into account before drawing anything.

COUNTYMiddlesex County, Massachusetts — Merrimack Valley & North of Boston.
LOCAL ANCHORSReading Center, Route 28, the Route 128/93 interchange.
BUSINESS MIXRestaurants, cafés & food businesses, Medical, dental & wellness practices, Contractors & home services — the customers we design for first in Reading.
HOW WE HELPSearch visibility first, then a brand that holds up under scrutiny, then automation so nothing falls through.
RECENT WORK NEAR READING
03 / COMMON QUESTIONS

The things people ask first.

Always. We scope the work, write it down and quote it as a fixed price, so you know the number before you commit to anything.

Two studios: 50 Salt St in Revere and 7 Franklin Street in Salem. We work across the region from both, in person or remotely.

Yes — secure portals for documents, invoices, status and messages are something we build often.

Faster than an agency, slower than a template, because it is built for you. A logo or landing page runs a couple of weeks; a full site or brand system longer.

Calls, chat, email and follow-up: it answers questions, takes details, books appointments and passes anything unusual to a person.

Yes. It answers your calls in a natural voice around the clock, answers questions about your services and hours, takes the caller's details and books the appointment on your real calendar — so an after-hours call stops being a lost customer.

Yes — it is the third of our three services. We connect agents to the tools you already use to handle the repeated work: quotes, follow-ups, reminders, scheduling and status updates, so your team spends its time on the work only people can do.

04 / WORKING HERE

How we work with local businesses.

The Merrimack Valley and the towns north of Boston are full of well-run businesses that are nearly invisible online. In Reading, that gap is an opportunity: a professional website and brand, and an AI agent that answers every call, put you ahead of competitors who are still relying on word of mouth alone.

RESTAURANTS, CAFÉS & FOOD BUSINESSESMEDICAL, DENTAL & WELLNESS PRACTICESCONTRACTORS & HOME SERVICES

Two studios nearby

50 Salt St, Revere and 7 Franklin Street, Salem — real offices, real people, minutes from Reading.

One system, one team

The people who design your brand build your website, your software and your AI agent — so it all matches.

Rated 4.9 by 258+ owners

Contractors, restaurants, practices and startups across Greater Boston — read the reviews on our home page.

Fixed quotes, fast delivery

Scoped and priced before we start; most projects launch in three to six weeks.

05 / NEARBY

We also serve the towns around Reading.

ALL 57 CITIES →
READING, MA

Let's talk about the work.

No pitch deck — a call about the business, then a written scope and a fixed quote.

REQUEST A QUOTE → CALL (978) 396-2443